Baltic Union Bank is a modern digital banking platform focused on providing secure, accessible financial services to individuals and businesses. We combine innovative technology with customer-centered solutions to make banking seamless and convenient.

Our office is located at ul. Marszałkowska 58, lokal 32, 00-545 Warsaw, Poland. However, as a digital bank, our services are accessible online from anywhere around the world.

Yes, Baltic Union Bank is a legitimate financial institution registered as Baltic Union Bank Sp. z o.o. in Poland. We operate under strict regulatory compliance and implement advanced security protocols to ensure the safety of all transactions and customer data.

You can reach our customer support team through several channels: Phone: +44 1234 567 890, Email: support@balticunited.com, Live Chat: Available on our website 24/7 for immediate assistance.

Yes, the Baltic Union Bank is fully regulated and operates under the supervision of the KNF (Komisja Nadzoru Finansowego), which is the Polish Financial Supervision Authority. The KNF is an independent government agency responsible for regulating and supervising all financial institutions in Poland, including banks, insurance companies, pension funds, and capital markets.

KNF supervision ensures that Baltic Union Bank: Maintains adequate capital reserves, Follows strict risk management procedures, Operates with transparency and integrity, Adheres to consumer protection regulations, Implements appropriate anti-money laundering measures. This regulatory oversight provides an additional layer of security and trust for our customers, knowing that their financial interests are protected by continuous security monitoring. Additionally, we're subject to the same regulatory oversight as traditional financial institutions.

Absolutely! While we offer efficient digital solutions, our live customer support team is available 24/7 via chat, email, and phone. We believe in providing human assistance whenever our customers need it.

We maintain complete transparency about our fee structure. If you notice any unexpected charges, please contact our customer support immediately. We'll investigate and resolve the issue promptly, including refunding any incorrectly applied fees.

We employ multiple security layers: Biometric authentication options (fingerprint, face recognition), Multi-factor authentication for sensitive operations, Anomaly detection systems that flag unusual account activities, Regular security updates to address emerging threats.

Yes, you can set daily transaction limits, geographic restrictions, and merchant category restrictions through your account settings. These controls help prevent unauthorized use of your account.

We evaluate each application individually. While we consider your banking history, we also look at your current financial situation and other factors. We believe in giving customers opportunities to rebuild their financial health.

Our support team is available 24/7 and prioritizes urgent matters like suspected fraud or account access issues. For these critical situations, we aim to respond within minutes and work continuously until the issue is resolved.

The fee for activating your withdrawal code is $200. This fee is used to cover the cost of processing and validating your request, ensuring that your withdrawal is secure and properly handled.

Once a transaction has been initiated, it cannot be cancelled or reversed. We recommend double-checking all transaction details before confirming a transfer.

Yes, your money is safe with us. We use industry-leading security measures, including encryption, multi-factor authentication, and regular security audits, to ensure that your funds are protected.

If you forget your transaction PIN, you can reset it by following the instructions on our website. For security reasons, you may need to verify your identity before resetting the PIN.

The processing time for withdrawals depends on the method you choose. Typically, local bank transfers may take 1-2 business days, while other methods like PayPal or USDT transfers are usually processed faster.

Yes, as a digital bank, Baltic Union Bank's services are available globally. You can access your account and perform transactions from anywhere with an internet connection.

No, we are fully transparent about our fees. All charges are clearly outlined in our terms of service, and we notify you before applying any fees.

If you encounter an issue with a transaction, please contact our customer support team immediately. We will investigate the issue and resolve it as quickly as possible.

To verify your email address, simply follow the verification link sent to your email. If you did not receive the email, check your spam folder or request a new verification link.

Baltic Union Bank offers personal and business accounts. You can open a personal account for everyday banking or a business account for managing your company's finances.

To add a new bank account, go to your account settings and click on 'Add New Bank Account.' Follow the prompts to securely link your account.

If you forget your account number, you can find it by logging into your account on our website. If you are unable to find it, please contact customer support for assistance.

Yes, Baltic Union Bank is accessible through our mobile app, which is available for download on both iOS and Android devices.

You can update your personal information by logging into your account and going to the 'Profile' section. From there, you can edit your name, email, phone number, and more.

To transfer funds to another bank, go to the 'Transfers' section in your account and select the bank transfer option. Enter the recipient's bank details, amount, and notes, then confirm the transfer.

Yes, you can link your PayPal account to Baltic Union Bank for easy transfers. Go to the 'Payment Methods' section to add your PayPal account.

To activate your digital bank card, simply follow the instructions sent to your email or available in your account settings.

If your account is locked, please contact customer support immediately. We will help you unlock your account and resolve any issues.

Yes, there are limits based on your account type and verification level. For more details on transfer limits, please refer to your account settings.

Yes, you can request a physical card by visiting the 'Cards' section in your account. Follow the instructions to order a card.

To deactivate your account, please contact customer support. They will guide you through the process of closing your account securely.